Privacy Policy

Last Updated: [19/06/2025]

At Plüme 2g Disposables (“Plüme,” “we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website, purchase our products, or engage with our services. We are committed to protecting your personal data and being transparent about our practices.

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use immediately.

Introduction
Information We Collect
- 2.1 Personal Information You Provide
- 2.2 Information Collected Automatically
- 2.3 Information from Third Parties
- 2.4 Cookies and Tracking Technologies
How We Use Your Information
How We Share Your Information
Data Retention and Security
Your Privacy Rights
- 6.1 GDPR Rights (EU/EEA Residents)
- 6.2 CCPA/CPRA Rights (California Residents)
- 6.3 Other Regional Privacy Rights
Cookies and Tracking Policies
Third-Party Services and Links
Advertising, Analytics, and Affiliate Disclosure
Children’s Privacy
International Data Transfers
Data Breach Procedures
User Responsibilities
Business Transfers and Corporate Changes
Updates to This Privacy Policy
Contact Us

1. Introduction

Plüme operates in the vaping and wellness industry. As a business that values trust, safety, and transparency, protecting customer data is at the core of our operations. This Privacy Policy is designed to help you understand:

What personal data we collect.
How we use that data to improve our services.
With whom we share your data and why.
Your legal rights and how to exercise them.
Our commitment to data security and compliance.

We comply with applicable privacy regulations, including but not limited to:

The General Data Protection Regulation (GDPR) of the European Union.
The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
The Children’s Online Privacy Protection Act (COPPA).
The ePrivacy Directive (EU Cookie Law).
Other applicable state, federal, and international laws.

2. Information We Collect

We may collect information from you in the following ways:

2.1 Personal Information You Provide

When you interact with our website, create an account, make a purchase, or contact us, you may provide:

Full name
Email address
Phone number
Billing and shipping addresses
Payment information (processed securely through third-party gateways)
Date of birth (for age verification purposes, as products are 21+)
Customer support inquiries and communication history

2.2 Information Collected Automatically

We automatically collect data through cookies, server logs, and analytics tools, including:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on our website
Referring/exit URLs
Purchase history and preferences

2.3 Information from Third Parties

We may receive additional information about you from partners, affiliates, and advertising networks. For example:

Age and identity verification providers
Payment processors and fraud detection tools
Marketing affiliates who refer you to our site

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and tracking pixels to:

Recognize returning visitors
Personalize content and offers
Analyze site traffic and usage patterns
Measure ad performance

You can manage cookies through your browser settings. See Section 7 for more details.

3. How We Use Your Information

We use the collected information for:

Order Processing: To confirm, fulfill, and deliver your purchases.
Customer Support: To respond to inquiries and resolve issues.
Marketing & Promotions: To send offers, newsletters, and personalized recommendations (with consent where required).
Website Optimization: To analyze traffic and improve user experience.
Security: To detect fraud, unauthorized activity, or policy violations.
Legal Compliance: To comply with applicable laws and enforce our terms of service.

4. How We Share Your Information

We do not sell your personal data. However, we may share it with:

Service Providers: Payment processors, shipping carriers, marketing tools, analytics services.
Business Partners: For promotions, collaborations, and loyalty programs.
Legal Authorities: When required by law or to protect our rights.
Corporate Transactions: In case of merger, acquisition, or sale of assets.

5. Data Retention and Security

We retain your information only as long as necessary for the purposes stated. We implement industry-standard security measures, including:

SSL encryption on our website
Firewalls and intrusion detection systems
Secure data storage practices
Limited access to personal data by authorized employees only

Despite our efforts, no system is completely secure. You share information at your own risk.

6. Your Privacy Rights

6.1 GDPR Rights (EU/EEA Residents)

You have the right to:

Access your personal data.
Request correction of inaccurate information.
Request deletion (“Right to Be Forgotten”).
Restrict or object to processing.
Data portability (transfer of your data to another provider).
Withdraw consent at any time.

6.2 CCPA/CPRA Rights (California Residents)

California consumers may request:

Disclosure of categories and specific pieces of personal data collected.
Deletion of personal data, subject to exceptions.
Opt-out of the sale or sharing of personal data.
Non-discrimination for exercising privacy rights.

6.3 Other Regional Privacy Rights

Depending on your location, additional rights may apply (e.g., Brazil’s LGPD, Canada’s PIPEDA).

7. Cookies and Tracking Policies

We use:

Strictly Necessary Cookies: Essential for site functionality.
Performance Cookies: Collect anonymous data for analytics.
Functional Cookies: Remember preferences.
Advertising Cookies: Track browsing activity for targeted ads.

You can disable cookies in your browser, but some features may not work.

8. Third-Party Services and Links

Our website may contain links to third-party sites (e.g., payment processors, social media). We are not responsible for their privacy practices. Please review their policies before providing data.

9. Advertising, Analytics, and Affiliate Disclosure

We may use:

Google Analytics, Meta Pixel, TikTok Pixel for traffic and ad tracking.
Affiliate links in promotions. If you click and make a purchase, we may earn a commission.

10. Children’s Privacy

Our products are intended for adults aged 21 and older. We do not knowingly collect information from minors. If we discover a child has provided data, we will delete it.

11. International Data Transfers

If you access our services outside the United States, your information may be transferred internationally. We ensure compliance with cross-border data transfer mechanisms (e.g., Standard Contractual Clauses under GDPR).

12. Data Breach Procedures

In the event of a breach, we will:

Investigate and contain the breach.
Notify affected users and regulatory authorities when required.
Implement corrective measures to prevent recurrence.

13. User Responsibilities

As a user, you are responsible for:

Keeping your login credentials secure.
Providing accurate and up-to-date information.
Using our services in compliance with local laws.

14. Business Transfers and Corporate Changes

If Plüme undergoes a merger, acquisition, or asset sale, your data may be transferred. We will notify you of significant changes.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. Continued use of our site after changes means acceptance.

16. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Plüme 2g Disposables – Privacy Department
Email: sales@puffplumextracts.com
Phone: +1 970-360-7761
Address: 7609 Mckinley Ave
Los Angeles, California(CA), 90001